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  2. Membership and Account Approval

Membership and Account Approval

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  • I get "Credentials are not verified" error. What should I do?
  • I am not a Turkish citizen. How can I sign in Koinim?
  • How can I get an account confirmation to deposit Turkish Lira on Koinim?
  • How can I be a member of Koinim?
  • I would like to create an institutional account on Koinim. What should I do?
  • I want to change my Koinim account defined ID/residence information. What should I do?
  • Can be a closed Koinim account re-open?
  • The photo I upload for account confirmation is not approved. What should I do?
  • Can I use a driver's licence or passport for account verification?
  • Which transactions can I make without account confirmation on Koinim?
  • Membership confirmation link isn't sent to my e-mail address. What should I do?
  • Can I make e-mail address change?
  • I get "Turkish Republic ID number is invalid" error. What should I do?
  • How can I install double-step verification (2FA) application?
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