After you log in to your Koinim account, click on "- Withdraw" option under "ACCOUNT TRANSACTIONS" headline. Select to “Withdraw Dogecoin” on the opening page then write the amount you wish to withdraw on amount box and the wallet address on address box. When you fill all the information and click "Withdraw Dogecoin" button, Google Authenticator (2FA) password is asked for your own process security. By entering your password, you can start Dogecoin withdrawal processing.
Your transactions which are queued, are "On hold" status. If the transfer is in right format and made to the right address, transaction passes to "In progress" status and your transfer which falls into the network seems as "Unverified Transaction" until it gets its first confirmation.
You can follow your transfer on https://dogechain.info/
5 DOGE withdrawal fee is charged on Dogecoin withdrawals. A part of the fee is transfered to Dogecoin miners for a quick transfer.
Check out our article entitled, How much are the lowest and highest withdrawal/deposit limits? to learn the transaction limits.
If transfer is not in the right format and not made to a proper address, it is kept "On hold" status.For process controlling, you can contact our support team on Contact Us page by choosing "Crypto-currency Withdrawal Transaction" headline.