I want to change my Koinim account defined ID/residence information. What should I do?

Change of ID (First or last name change) and residence is made by our support team. You can contact our support team about related requests, on Bize Ulaşın page by choosing ‘’Hesap Yönetimi’’ headline. In the event of acknowledging the change, some documents will be claimed.

For not having troubles on Turkish lira transactions on Koinim after change of first/last name, notify it your bank officially then send "Identity register copy with barcode" document which you can access online on e-devlet to our support team.

After you made change of residency on e-devlet, send your "Barcode legalised residency address" to our support team.