After you log in to your Koinim account, click on "- Withdraw" option under the “ACCOUNT TRANSACTIONS" headline. Select to “Withdraw Bitcoin Cash” on the opening page then write the amount you wish to withdraw on amount box and the wallet address on address box. When you fill all the information and click "Withdraw Bitcoin Cash" button, Google Authenticator (2FA) password is asked for your own process security. By entering your password, you can start Bitcoin Cash withdrawal processing.
Your transactions which are queued, are "On hold" status. If the transfer is in right format and made to the right address, transaction passes to "In progress" status and your transfer which falls into Blockchain seems as "Unverified Transaction" until it gets its first confirmation.
You can follow your transfer on https://explorer.koinim.com/.
0,0005 BCH withdrawal fee is charged on Bitcoin Cash withdrawals. A part of the fee is transferred to Bitcoin Cash miners for a quick transfer.
Check out our article entitled, How much are the lowest and highest withdrawal/deposit limits? to learn the transaction limits.
If transfer is not in the right format and not made to a proper address, it is kept "On hold" status.For process controlling, you can contact our support team on Contact Us page by choosing "Crypto-currency Withdrawal Transaction" headline.