Your Ethereum withdrawal request is on hold due to one or more cause undermentioned.
- Transfer to a wrong address which is not appropriate for Ethereum format.
- Occasional safety control of withdrawal transactions, completed within written/verbal approval of user.
- Decreased Ethereum amount in "Hot Wallet" wallets on days with increased work density.
On-hold transfers put into process or cancelled to refund as per your request. For your related request, you can contact our support team on Contact Us page by choosing "Crypto-currency Withdrawal Transactions" headline.