Why does my Bitcoin Cash withdraw request stay on hold?

Your Bitcoin cash withdrawal request is on hold due to one or more cause undermentioned.

• Transfer to a wrong address which is not abide with Bitcoin Cash format. (addresses starting with an CashAddr "q" or "p" are supported.)
• Occasional safety control of withdrawal transactions, completed within written/verbal approval of user.
• Decreased Bitcoin Cash amount in "Hot Wallet" wallets on days with increased work density.

On-hold transfers put into process or cancelled to refund as per your request. For your related request, you can contact our support team on Bize Ulaşın page by choosing “Kriptopara Transfer İşlemleri” headline.