Creating more than one membership and getting a verification in order to deposit Turkish lira for one person is not possible on Koinim. In the event of having a previous Koinim membership with your ID, you'll get this error warning. If you signed up before, try signing in with using e-mail address from your first membership.
If you don't remember your e-mail address of sign-in, not a member or if you want to proceed with a new membership, you can contact our support team on Contact Us page by choosing "Membership Processes" headline.
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